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Frequently Asked Questions 

Yes, we’re proudly remote-first by design, this allows us to: 
  • Work with clients worldwide without geographical limitations 
  • Attract top creative talent across different time zones 
  • Reduce overhead costs (savings we pass on to you) 
With that said, our leadership team is based in Cape Town and available for: 
✓ Strategic in-person meetings (by appointment) 
✓ Creative workshops or brainstorming sessions 

✓ High-stakes presentations or production oversight 

This allows us to maintain competitive pricing while delivering exceptional quality, whether you're down the road or in another part of the world.

Absolutely. We tailor our services to align with your financial parameters without compromising quality. During our free consultation, we'll discuss options to prioritize what matters most to your project, whether it's a lean startup package or a premium cinematic experience.

We've revolutionized our workflow with cutting-edge technology to democratize premium visual storytelling. Here's how we deliver exceptional value at every price point:

Tech-Driven Affordability

Our strategic investments in AI-assisted cutting-edge technology tools and streamlined processes allow us to offer services at accessible rates without sacrificing quality. This makes what was once exclusive now available to startups, non-profits, and growing businesses.

Flexible Solutions

  • Budget-Friendly: Clean, impactful designs using our efficient template systems
  • Mid-Range: Customized visuals with smart tech-enhanced workflows
  • Premium: Fully bespoke creations where our team's expertise shines

Transparent Scaling

Costs naturally increase with complexity (think intricate 3D animation vs. simple motion graphics), but we'll always:

✓ Clearly explain where your money goes

✓ Suggest smart compromises that protect your vision

✓ Deliver professional results at any level

We're committed to providing affordable quality visuals and effective solutions to ensure your complete satisfaction.

We understand that collaboration is king, and that in order to furnish you with services that meet your expectation, your input throughout the project will be key. However, your involvmenet can be ss much or as little as you prefer. We will guide you through structured milestones (e.g., concept approval, rough cuts), but also offer full creative stewardship if you’d rather hand over the reins. 

Yes, we treat your brand guidelines as gospel. Whether it’s color palettes, fonts, or tone, we ensure all deliverables feel cohesively yours and remain true to your brand and identity.

Each package includes a set number of revision rounds (e.g., 2–4) to refine the work. Additional revisions are billed at a transparent hourly rate, which we’ll confirm upfront. 

A 50% deposit secures your project timeline, with the balance due upon delivery. We also offer installment plans for larger projects. Where travel is required, the 50% deposit should be matched with 100% of the travel costs which will be billed at a transparent agreed upon rate. 

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Contact Us

We'd love to hear from you! Whether you have questions, feedback, or need support, our team is here to help. Simply fill out the form below, and we aim to respond to all inquiries within 24 hours. Thank you for getting in touch!

Richart Visuals
  • Cape Town
  • +27 063 134 7939
  • info@richartvisuals.com